Chick-Fil-A opened near us a new store concept with a drive thru delivery door rather than a window. Associates can simultaneously walk out from the kitchen and deliver food to multiple customers who drive in on 2 lanes.
They also equipped team members to greet vehicles a tablet to enter orders and scan mobile payments, a device to tap and stripe credit cards and with two pouches to handle currency and coins.
Pretty cool.
However, they were just prepping for their next concept – an elevated drive through - see video below
USA Today - “it features four drive-thru lanes and an elevated kitchen with a "unique meal transport system" described by the company as a "sophisticated conveyor belt" that streamlines food delivery by "quickly moving the meal from the elevated kitchen above to a Team Member on the ground below."
The kitchen is double the size of a typical Chick-fil-A restaurant kitchen and the conveyer belt allows for a meal to be delivered to a Team Member every six seconds, according to Chick-fil-A. There is no dining room or dine-in services at this restaurant, Chick-fil-A noted, but the four-lane drive-thru has the capacity to support "two to three times more vehicles" than a standard Chick-fil-A restaurant drive-thru.”
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