Smart companies are recognizing that telehealth is just one piece of a much larger whole. Carbon Health, an early virtual care provider, now has physical locations in 17 regions around the country and is getting into clinical trial research. Amazon Care, which launched its virtual care platform in 2019, has opened 17 in-person clinics for Amazon employees with Crossover Health. Companies such as Rezilient Health are also thinking about the ways in which spaces such as parking lots can be repurposed to house health clinics.
This movement is part of a coming wave of retail health clinics. This year, Walgreens agreed to invest $5.2 billion into VillageMD (see video below) to put 1,000 of its primary care offices next to Walgreens pharmacies. CVS is making similar investments. At its recent investor day, CVS Health CEO Karen S. Lynch said the company would be expanding services to include primary care, both in person and virtually. Even Dollar General is marketing itself as a health care destination.
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