BusinessWeek on reverse logistics of ecommerce. Retailers are trying different avenues
- Amazon.com Inc. allows free returns to the lockers it’s installed in many areas.
- Jet.com, the online seller bought by Wal-Mart Stores Inc. in 2016, gives a lower price for an item if a buyer agrees to opt out of its usual free-return policy.
- Bestbuy.com lets customers print a prepaid return label that can be slapped on a box and dropped off at a UPS location.
- startup Happy Returns accepts returns for several online retailers including Tradesy Inc. and Everlane at counters inside malls or at neighborhood boutiques.
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