Most of us have only a foggy memory of Pan Am, the airline which went into bankruptcy in 1991. In its glory days, the airline was a pioneer in many ways including as charter customer for the jumbo jet, the Boeing 747. And it launched the first round-the-world scheduled service way back in 1947. PA Flight 1, a DC-4, would fly out of San Francisco and make several stops in the Pacific and end up in Calcutta, India. There it met Flight 2, a Constellation that had flown eastward from New York, and flew back through stops in the Middle East and Europe.
Pan Am continued to evolve the RTW service and rotate the stopovers in the decades that followed, including places like Beirut and Teheran, few international airlines service any more. Periodically it would run variations of the flight for diehard RTW fans. An example was flight Clipper 50 in 1977 (to celebrate its 50th anniversary) which straddled both the North and South poles. Passengers paid $ 3,333 in first and $ 2,222 in economy on a record setting journey that took 54 hours, 7 minutes and 12 seconds and covered 26,706 miles.
Competitors would take pot shots that Pan Am could not technically fly a RTW since Pan Am did not have rights to the domestic New York to California segments but flying on PA 001 became a bucket list item for many travelers.
And even for business travelers the RTW fare was attractive if they could stay within the many rules that went with the fare - one direction only, no back tracking, no more than 12 stopovers across the globe, all travel within 6 months, changes to itinerary required a change fee, traveling south of the equator added a significant premium etc.
When I accepted an assignment for Price Waterhouse in Saudi Arabia in the mid 80s, I was determined to fly RTW at least once. Being a "hardship" assignment, Price Waterhouse would pay for 2 annual business class trips back to the US. I negotiated instead to use the budget to get RTW fares in economy. When you have boring nights in places like Yanbu, you have time to plan the comply with the many rules of RTW fares. I also found that if you originated your journey in London (which back then had number of bucket shops) you could get significantly better value and choice in airlines. I managed to do the RTW three times.
Unfortunately, Pan Am was in terminal decline by that stage. And I had many scars to show from long delayed flights, lost baggage, rude service, and honestly it killed my appetite for long range air travel. I fly a couple of international flights a year now but don't particularly enjoy them even when upgraded.
Fast forward to 2016. Planning to be at a wedding reception in India in December, and with a couple of business meetings planned on the way, I told my kids we ought to consider a stopover in Europe and one in Asia on the way back, providing they found us good fares and used frequent flyer miles. In other words, craft a RTW itinerary without the shackles of all the fare rules. Find they did - many point to point flights and the itinerary grew and got personalized to each of our schedules. Our stops were in Dubai, Mumbai, Singapore and Hong Kong and we used those for side trips to Abu Dhabi, Delhi/Agra and Macau. Between us, we flew Air France, Air India, Delta, Emirates, Hainan, Hong Kong, Singapore, Southwest and Tiger. (And even MetroJET, though that is a hydrofoil service not an airline)
As I do after such family trips I have a 200 page report on all the stuff we experienced and saw. It was an amazing trip and we were blessed with lovely weather and few delays. But here's a quick look at what is different in the three decades since I flew the RTW trips on Pan Am - besides of course the fact that we could build our own routing.
There is incredible choice in airlines, most of them affordable, especially one-way in economy class. The equipment is much newer. On the trip we flew mostly 777s, A330s, 787s, 737-700s - most under 10 years old. The planes all had decent seat back entertainment, power charging facilities and a wide array of navigation information. Internet availability is still a bit sketchy. And pleasantly decent leg space on every segment - I am 6 2 and usually fussy about that.
In just about every respect, the in-flight experience was better than that on the 20 year old 747s I flew on Pan Am. The couple of negatives - carry on luggage guidelines are still too confusing and stingy, so each flight we added a little more check in time in case we had to shuffle stuff around. There was meal service on most flights and choice of 2-3 cuisines on every flight - as a result the service seemed rushed on flights less than 4 hours.
The quality of airports is so much better. Mumbai has an impressive new airport with 30+ 100 foot columns but Dubai, Singapore and Hong Kong put it to shame with the volume of traffic they support and the facilities in their airports. They are shopping malls, art galleries, movie theatres and more. Immigration in each was a breeze - short forms, pleasant greetings, digital passport scanners ubiquitous. So much so that my wife remarked that US immigration coming home seemed unwelcoming in contrast. The negative of these airports - because of their size and distance from main cities, you have to plan 3-4 hours each way.
Put an RTW on your bucket list. Just don't try to do it in 54 hours like Clipper 50 did! And splurge and do it in business or first.
And if I can help with your planning, drop me a line.

The Dyson dynasty
Dyson may be the world’s most interesting engineering and design firm. It’s not just because they manufacture 40,000 inventive products a day, from high-end vacuum cleaners to fans with no blades, but because it’s a multi-billion dollar empire that’s owned, not by shareholders, but by one man, its founder, James Dyson.
James Dyson is approaching 70, and of three children, he has one son who has been anointed his successor: Jake. (His other son is a musician, while his daughter is a fashion designer.)
FastCompany
January 16, 2017 in Creativity in Product Design, Industry Commentary | Permalink | Comments (0)