As in so many other industries, brick and mortar does not die, it evolves. Here are some activities Chase is rolling out in some of its branches
Kiosks In additional to all the typical ATM functions, the kiosks can cash checks and dispense cash in multiple denominations.
Paperless tellers Customers don’t have to fill paper slips to complete certain transactions and the devices offer a platform to verify customers’ identities.
Instant debit cards With new machines that can create debit cards on the spot, Chase can empower customers to make card purchases as soon as they leave the branch.
Video-conferencing with off-site bank specialists who can sell various products and services or serve customers who speak other languages.
Comments