NY Times on McDonalds taking drive through order via a remote call center.
In fairness, the credit for the innovation should go to this McDonald's franchisee I wrote about last year.
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I liked your article and it inspired me to write about another side of outsourcing. One that is not driven by companies, but by consumers.
Read for yourself at www.medithai.net/news/
The article is titeled
'McDonalds and Medical Tourism'
Posted by: Thomas Natter | April 27, 2006 at 03:58 AM