The Four Seasons Philadelphia and three Loews properties — two in Orlando and one in Nashville — have pilot programs that let guests make any request through text messages. The hotels have partnered with a personal texting service called Zingle, which has worked with companies such as McDonald's and Subway.
It works like this: Once you check in, the hotel will register your phone number to your personal "service on demand" profile. You will then be able to text any request, whether you are inside or outside the hotel, for your entire stay. The hotel guarantees that your text will be answered within four minutes.
“You’ll design itineraries visually, using images as building blocks.
I’m seeing it all over: Peek, a site for finding interesting activities and half-day tours, invites you to create your Perfect Day at the destination you’re headed to by dragging photos of the things you want to do onto a timeline. Mygola has you click on photos of sites, activities, restaurants, and shops, then arranges them on a multi-day timeline, claiming to factor in opening times and best routes. Four Seasons offers Pin.Pack.Go, where you can create a Pinterest board to plan an upcoming trip and a destination expert at the property you’re headed to collaborates with you, pinning insider recommendations to your board.”
Travel guru Peter Greenberg roams the globe for his Public Television series The Travel Detective and CBS News, looking for the best deals and places to visit. With the Thanksgiving holiday approaching, we got to wondering—what tech tools does he pack before he heads out? What apps does he use (or not use) to book flights and hotel rooms?
“The other major change in guestroom design—the bathroom—hasn't been troublesome, either. Unless they are a super-luxury property, hotels continue to purge bathrooms of bathtubs. The death of the traditional "four-fixture" hotel bathroom—shower, tub, sink and toilet—couldn't come fast enough for most business travelers. Most prefer to shower and bigger, more elaborate stalls can be installed when bathtubs are jettisoned. Besides, many travelers who prefer to bathe won't do it in a hotel anyway because they are wary about the cleanliness of a guestroom tub. The one sticking point continues to be family travelers, who want tubs for the kiddies. But "families have figured it out," one hotel manager recently explained. "If they want a room with a tub, they call ahead and make sure we reserve one for them."”
Photo Credit of a room at Hyatt Place, a relatively new concept with flatscreen TVs and many other space “expansion” innovations.
Sabre which pioneered reservation systems and yield management systems for airlines, hotels and other travel companies is now focused on using the vast data of travel data to personalize offers to customers.
“They're doing so by collecting data and determining people's shopping and buying behavior.Gilliland says companies can do that by "collecting information on that last experience or last set of experiences. "
"Personalization can mean delighting customers on the next trip because maybe they had a less-than-satisfactory experience the last time," he says. "Or understanding what their shopping and buying behavior was when on your site the last four times … and making an offer that is relevant to him or her."”
“Sony asked four world-renowned photographers David McLain, Cristina Mittermeier, Matthew Jordan Smith and Brian Smith to create a visual story through their photography. Follow each photographer on their journey as they bring creativity and technology together by using Sony's full frame cameras to capture their creative vision for their final image.”
The 4,000-passenger Norwegian Breakaway, the largest cruise ship to sail from New York brings many of Manhattan's delicacies along for the ride - Broadway shows, Carlo's Bakery cannoli, Ocean Blue, Times Square, fireworks and more as Porthole Magazine describes.