The first wave, as we call it, primarily exploited differences in labor and other input costs between developed and developing markets. By contrast, the second wave is driven primarily by business model innovation and typically leverages new technology. These companies are characterized by extensive and often radical reconfigurations of the profit formula, resources, processes, and relationships within a broader stakeholder ecosystem. They may have a sophisticated global orientation from the start; for example, in Viki’s case, the company was “born global,” beginning as a class project by graduate students who were studying in the United States but who later moved the company to Singapore.
Three in five fliers are connecting to somewhere else, and Dubai’s airport has been designed as a massive machine to facilitate their movements, a polished-stone fulcrum between Dar es Salaam and Guangzhou, Dallas and Dhaka. The bulk of flights arrive and depart in three “waves”: one from 2 to 4:30 a.m., another from 7 to 11 a.m., and a third from 1:30 to 4 p.m. Between those rushes the airport is eerily quiet, even in the operations center, the size of a hockey rink, where Emirates manages the flights. A giant central screen shows the location of every Emirates plane in the air. A thick, curved line of blue avatars is headed to and from Western Europe; a smaller cluster moves between Dubai and Africa; another inches toward East Asia. Far to the north, flights to Los Angeles and San Francisco are headed straight over the top of the world.
To spend time on Planet Emirates is to be bombarded with reminders of the awesome scale of its operations, often proffered by staff who’ve worked there since the early days and remain mildly bewildered by what the company has become. The airline operates an industrial-size wine cellar in Burgundy, with 3.75 million bottles aging at any given time. Its flight kitchens are the largest in the world and make almost everything from scratch, from hummus to hamburgers, as well as 25,000 muffins a day. They incorporate what Emirates says is the world’s largest dishwashing operation, using 17 colossal machines to clean 3.5 million items daily. In case of a breakdown, 200,000 sets of cutlery are kept in reserve.
What interested me, however, was what the vending machines say about Japan's unique culture. An obvious answer stuck out: Japanese people, and Tokyoites in particular, work a lot and therefore value convenience. But so do New Yorkers, as well as any other number of city-dwellers, and still vending machines are not nearly as popular.
So why are they ubiquitous? Sociologists and economists have offered a few potential answers.
At the World Economic Forum in Davos, Switzerland, last week, Layer provided messaging tools as part of the Forum’s app that allowed one user to send a message in her native language – and another user to receive it in his native language.
“The attendees are obviously from all over the world, and they’re all seeking to understand one another, so being able to facilitate that communication is pretty powerful,” said Ron Palmeri, Layer’s chief executive.
To add the instant translation ability, Layer used the Microsoft Translator API, which lets developers build translation into their apps and other tools. Layer said it only took about four hours to add the translator to their messaging tool using Microsoft’s API, and Palmeri said they expect to use translation capabilities for other clients in the future.
Homer Erekson, Dean at the Neeley School of Business at TCU, my alma mater, invited me to present as part of the Tandy Executive Speaker Series. I have not spent much time in Ft. Worth since I graduated and started my career at the PwC office there. I have spent much more time in nearby Dallas which of course has been growing nicely. So, it was good to go visit the much expanded campus (a third of the university's students go through the business school), spend some time in the much different downtown and the still vibrant stockyards.
What really stood out for me was when Dean Erekson told me about the school’s supply chain credentials, which in turn reflect the bustling AllianceTexas commercial and residential park that Ft. Worth has grown.
Alliance is an impressive multi-modal logistics hub with
BNSF Railway’s Intermodal Facility
Two Class I rail lines (BNSF and Union Pacific)
Alliance Airport - the world’s first 100% industrial airport
Interstate Highway 35W from Mexico to Canada, Texas Highways 114 and 170, and the
FedEx Southwest Regional Sort Hub
The video below summarizes nicely the massive scope.
With the Panama Canal expansion, Texas ports should see increased traffic and that should allow Alliance and Ft Worth to grow even more rapidly
• Altamonte Springs, Fla. The city covers up to 25% of your Uber fare to or from the city's commuter train station, or 20% of the fare for using Uber on all trips that begin and end within Altamonte Springs. The program recently expanded to Lake Mary, Longwood, Maitland and Sanford.
• Dallas. Dallas Area Rapid Transit and Lyft have partnered to offer a "first-last" mile program for mass transit users. Riders can use the Lyft mobile app to connect with a driver, then connect to a bus or light rail. DART has a separate agreement with ZipCar.
• Summit, N.J. To alleviate parking congestion, the city subsidizes ridesharing for a group of residents on a limited basis. It aims to save the taxpayers $5 million over the next two years, or about the cost of building a parking lot.
On our recent trip around the world, between us we flew 9 airlines. The no-frills Tiger flight from Singapore to Hong Kong was a reminder of how aviation used to be just a short while ago – no entertainment, no navigation, no web access. The other flights, in contrast, showed the remarkable range of consumer technology in the air these days.
The Delta Navigation UX
The Air France interactive Navigation UX
Singapore Air Navigation UX
Cameras on Emirates which show views from cockpit and the belly of the plane
Wide range of entertainment on Emirates, including the entire Star Wars movie set
We flew on wide bodies on most segments and most had power outlets and USB ports. Here is one on a Singapore 777
Internet availability is still spotty and expensive, but with GoGo, Delta has coverage over much of the world's water.
Seattle is synonymous with serious innovation and incubation. It supports an eclectic mix of established companies and startups, as well as small businesses and those owned by people of color. The University of Washington offers a world-class computer science program. Industry clusters in popular fields such as gaming—Nintendo of America, Microsoft Xbox, Big Fish, PopCap and RealNetworks GameHouse—thrive here. Now Bay Area tech companies—Facebook, Google, Salesforce, Dropbox and Adobe—are pushing the digital envelope from Seattle.
Seattle already leads in cloud computing, thanks to Microsoft, Amazon and more than 2,000 Seattle-based Google employees. Coming soon are scores of good-paying gigs in computing trends such as intelligent applications, artificial intelligence/machine learning and augmented reality/virtual reality.
“For years, Saroo would stay up late at night poring over maps and imagery in Google Earth, trying to find a place that would match his 20-year-old memories of childhood. He remembered a water tank, a bridge, a fountain near a movie theater. He knew that the station where he'd been separated from his brother started with a 'B.' He thought his village was called "Ginestlay," but couldn't find it on any map. In a nation as vast and as densely populated as India, it was like looking for a needle in a haystack.
And then, after years of wandering Google Earth, he spotted a promising-sounding train station called Burhanpur, and traced the railway tracks north to the city of Khandwa. There it was: not Ginestlay, but a neighborhood called Ganesh Talai. Close enough! He flew to India, but when he arrived at his childhood home, it was dark and locked. Luckily, a neighbor knew where his family had moved to, and he was quickly reunited with his mother and siblings. The power of cartography!”