In general, these tests ask candidates to agree or disagree with a series of statements intended to gauge hard-to-measure areas such as assertiveness anddependability. The programs use data analyses of the answers to determine when a candidate might shine or struggle in a particular job.
Such tests also help companies scale their hiring. "We want to systematize the hiring process," says Chris Presswood, co-owner of Murray, Kentucky-based Finish Line Car Wash & Detail. The family-owned company, which began using PeopleClues employment tests at the end of 2013, fields about 1,000 applications a year and asks candidates to take the 30-minute online test. Presswood thinks seeing the results helps less experienced hiring managers quickly learn what to look for in a candidate. "We don't want to just hire on a hunch or a good feeling," he says.