Most of the about 3 million ATMs installed worldwide contain computers that complete most tasks independently instead of getting their commands from a data center. Their owners have to dispatch a technician every time they want to make a major change to the operating system or add a new feature. Only 15 percent to 20 percent of the world’s leading banks have begun connecting their ATMs to the cloud, according to Wincor Nixdorf, a German ATM manufacturer.
NCR’s sales pitch to banks is that its Cx110 and companion Kalpana cloud management software can slash the costs of running an ATM by up to 40 percent. A company with 100 ATMs could see savings of as much as $800,000 a year, NCR estimates. Because cloud-connected machines can be monitored more closely, it will be easier for banks to manage their networks. Says Robert Johnston, marketing director for ATM software at NCR: “There’s less of a chance an ATM will run out of cash.”