Frank Scavo shared with me this story that WalMart may be looking at crowdsourced couriers to handle store to home deliveries. That in turn took me to Zipments which has been pioneering such deliveries for a while, and uses plenty of technology to allow for initiating, tracking, paying for and rating such deliveries. From its FAQs:
"Our accessible web application and API allows for seamless integration into any type of business, whether it's a local "mom and pop", a local e-commerce company, or the local franchise of a national chain."
"As soon as a courier is dispatched for your job, you'll receive the assigned courier's Zipments profile which includes a photo, professional background and performance history."
"You can also track deliveries online, and receive real-time notifications showing delivery status each step of the way. And you will know immediately when the delivery is signed for with our digital signatures."
"For more unusual or custom requests, we'll route you to our delivery marketplace where you'll be able to set a target price you'd like to pay. Because Zipments couriers bid on these requests based on their availability and the requirements of each job, this ensures you fair market pricing for your deliveries."
"After each delivery, Zipments lets you rate your courier in three categories: speed, package care, and overall satisfaction."
Photo Credit from their blog of holiday inforgraphic